The inbox for seller questions: applying, CR and identity files, fees, and payouts.
Write to seller@ycart.saContact
Talk to the seller team.
Questions about applying, documents, or the 5% fee — write to seller@ycart.sa. If your store is already live, use Support inside the dashboard.
seller@ycart.saHow to reach us
Email first. Dashboard if you already sell.
Apply to sell
Independents and brands use the same form. 0 SAR to apply — 5% only when you sell.
Create a storeAlready a seller
Log in and open Support in the dashboard. Tickets stay on your account — you do not start a new email thread.
Open dashboard supportWhat to include
A useful email is a short one
- 01
If you are applying
Use the email on the account, and name the document that is missing or mismatched.
- 02
If you have a fee question
The public fee page is 0 SAR a month and 5% on completed sales. Write if something in your dashboard does not match that.
- 03
If the store is live
Prefer dashboard Support so the conversation sits on your seller account.
Shoppers
This page is for sellers
To shop on Ycart, use the Ycart app or ycart.sa. Buyer questions do not belong on the seller inbox.
Go to ycart.saQuestions
Before you write
If you are ready to sell, apply.
The contact inbox answers questions. The registration form starts the store.